Frequently Asked Questions

Q: Are all your products authentic?

A: Yes all items come with a 100% authentic guarantee. CKC only offers the real thing to it's customers and nothing else!

 


Q: Are items listed here brand new or pre-owned?

A: CKC online only sells 100% new items. All items listed here are in pristine condition.

 


Q: I see 2 items with the exact same style but different prices, why the price difference?

A: CKC is a consignment store, so occasionally there are different prices for the same items. Rest assured that items are 100% authentic!

 


Q: How long does it take to ship?

A: Orders may take 1-3 business days to ship. All stock listed online are on hand. 

 

Q: How do I know what sizing to buy?

A: We suggest referring to the original manufacturer’s size guide for comprehensive sizing info. 

 


Q: How can I track my order?

A: With every order you will receive a notification email when we ship out your order. In that email there will be a tracking link. 

 


Q: Do you accept returns?

A: We do not accept returns or exchanges unless the item is not as described or the item is faulty. Please call us if you believed you may have received a faulty item.

 

Q: Do you ship internationally?

A: We currently ship within the continental US only.

 


"I can't say enough about the outstanding service I received from your company. Their team went above and beyond to meet our needs and exceeded our expectations."

Stephanie C., Beverly MA

 

I’ve been a sneakerhead for years, and this site never disappoints! The selection is top-tier, the pricing is fair, and the customer service is beyond amazing. I won’t shop anywhere else for kicks, this is the real deal!

James R., New York

 

Amazing selection, great prices, and fast delivery! My go-to sneaker shop!

Nick M, Lynn MA